Terms of Service

Last Updated: Friday, September 26th, 2025

These Terms of Service (“Terms”) govern your use of the Gingerbug® website and your purchase of products. By using our site or placing an order, you agree to these Terms.

1. General Information

  • Gingerbug® sells branded merchandise and non-alcoholic beverage products.

  • By using this website, you confirm you are legally able to enter into binding agreements in your jurisdiction.

2. Ordering & Payment

  • Orders are processed through Squarespace Commerce and Stripe.

  • Prices are listed in Canadian Dollar (CAD) and may change at any time without notice.

  • You agree to provide accurate billing and shipping details when placing an order.

3. Shipping & Delivery

  • Orders are fulfilled by Printful on our behalf.

  • Typical fulfillment time: 2–7 business days.

  • Shipping times depend on destination and carrier (USPS, FedEx, Canada Post, DHL, or local partners).

  • We ship primarily within Canada and the U.S., with limited international shipping.

  • We do not ship to the United Kingdom due to regulatory restrictions.

  • Delivery times are estimates and not guaranteed. Gingerbug® is not liable for carrier delays.

4. Returns & Refunds

  • All sales are final.

  • Refunds or replacements are only available for misprinted, defective, or damaged items.

  • Claims must be submitted to marketing@gingerbugbrew.com within 14 days of receiving your order, including order number and photos of the defect.

  • We do not accept returns for sizing issues or buyer’s remorse.

5. Intellectual Property

  • All content, trademarks, logos, product designs, and images are the property of Gingerbug®.

  • You may not copy, reproduce, distribute, or resell our products or content without written permission.

6. Limitation of Liability

  • To the fullest extent permitted by law, Gingerbug® is not responsible for any indirect, incidental, or consequential damages arising from use of our products or website.

  • Our liability is limited to the purchase price of the product in question.

7. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law rules.

8. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with the revised date.

9. Contact Us

Questions about these Terms should be directed to:

Gingerbug®
2045 20th Ave East, Unit 19B2
Owen Sound, Ontario N4K5W9
Email: marketing@gingerbugbrew.com